The Other Side of the Line

MLA Office

எம்.எல்.ஏ. அலுவலகம்

The office-side workspace — where the MLA's team reviews citizen grievances, updates their status, and closes the communication loop.

Staff workspace. In deployment this sits behind a secure staff login. Status changes made here are saved instantly and become visible to citizens on the public grievance pages.

Step 1

Citizen reports

A grievance is filed and auto-routed to the right department.

Step 2

Office triages

The MLA's team reviews it, sets status and posts an update.

Step 3

Citizen tracks

Every update is visible to the citizen on the tracking page.

3

Total grievances

2

Awaiting review

2

In progress

1

Resolved

Recent Grievances

சமீபத்திய குறைகள்

TUT-2026-004ClosedUrgent
adc db df

Drug Activity · Millerpuram · Raised 15/9/2026

Track Status →
TUT-2026-002SubmittedHigh
No drinking water on Beach Road for 2 days

Water Supply · Beach Road · Raised 14/7/2026

Track Status →
TUT-2026-001SubmittedHigh
Sewage backing up at Bryant Nagar bus stop

Drainage & Sewage · Bryant Nagar · Raised 14/7/2026

Track Status →

Constituency Staff & PA Workspace

Staff grievance triage, official status updates, and appointment scheduling are now conducted in the unified Admin Panel.

Open Staff Admin Portal →